Customer Service

Insurance Direct offers several alternative avenues of communication for your service needs. You choose the method that works best for you!

Claims Center

If you have a claim to report, you may either take advantage of the emergency 24/7 Claim Report Telephone Numbers to report a claim directly to the insurance company claim department or you may contact Insurance Direct.

Contact Insurance Direct during normal business hours, 8:30 AM to 5:00 PM, Monday through Friday.

Company Claim Reporting Numbers
Company	Claims Number
AIG Insurance	1-888-244-6163
Assurant
Bankers Insurance Co.	1-800-765-9700
Bristol West	1-800-274-7865
Chubb Group	1-800-252-4670
Citizens	1-866-411-2742
Colony Insurance	1-800-577-6614 ext. 1715
CNA Insurance	1-877-262-2727
Cypress P&C Insurance	1-888-352-9773
Fireman’s Fund Insurance	1-800-821-1818
Foremost Insurance	1-800-527-3907
Golden Rule
The Hartford	1-877-663-4278
Infinity Insurance	1-800-334-1661
Lexington Insurance	1-800-931-9546
Mercury Insurance	1-888-313-6372
Progressive	1-800-925-2886
Safeco	1-800-332-3226
St. Johns Insurance	1-800-748-2030
Travelers	1-800-252-4633
Universal Insurance Co.	1-888-846-7647
USF&G	1-800-787-2851
Zenith (first report of injury)	1-800-440-5020
Zurich Insurance	1-800-239-4781 or 800-987-3373